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Contact Us + FAQ

  • How much is shipping?
    • The price of shipping will depend on the items you purchased.

  • How long does it take for an order to arrive?
    • Please note that most items take 2-6 weeks BUSINESS DAYS ( monday through friday) for US, Australia, UK , And Canadian customers,

    • for any other countries it may take longer 3-6 weeks and could possibly be delayed on your location
    • Please note shipping for apparel and t shirts only takes a week or so to arrive for US Customers 
  • Can I have a tracking number?
    • Unfortunately , our global suppliers do not provide tracking numbers and/or provide them late even after the product has arrived. We usually only receive a order confirmation but if the order weight meets the criteria for our global suppliers they do send us tracking but not always
    • For T shirts and apparel we do provide tracking numbers in your email
    • I ordered more then 1 item , Where is my order and is it getting shipped together?
      • When you order multiple items, we have multiple global manufactures for the products so they usually will get shipped separate. Please do not worry as it will take the same time to arrive as stated above :) 
    • Where is my confirmation details , I have not received a email?
      • Usually what happens is you put the wrong email and/or it may have gone to your junk mailbox email folder. Please always check if you put the correct email when ordering.
    • If you would like to change your email please see the contact information below! , We usually send out at least 3 emails before your order is fulfilled.
    • How do I contact you?
      • trendysurplus2@gmail.com , Please allow 48  - 72 hours for us to get back to you as we handle lots of volume and only have a few customer representatives :)